The terms, written to be understood.

01 What this covers

These terms govern your use of quantivo.ai and set the baseline for work performed by Quantivo AI, LLC.

Any engagement is governed by a signed agreement and its statement of work. Where that agreement and these terms differ, the agreement wins. These terms fill the gaps it does not address.

02 Using this website

You may read, reference and link to anything published here. You may quote from our articles with attribution and a link.

You may not scrape the site to build a competing offering, misrepresent our work as your own, or use the site to do anything unlawful.

03 How engagements are priced

Engineering work is priced as a fixed number against a written scope, and each deliverable carries acceptance criteria agreed before work begins. You accept against that document rather than against an impression.

A change of mind is welcome and is handled as a change of scope with its own number. It is not treated as an argument about what was implied — that is precisely what the written criteria exist to prevent.

Creative work is sold as defined packages. Deliverables, revision rounds and turnaround are stated in the offer you accept.

04 Payment

Payment terms are set in the applicable agreement or offer. Unless stated otherwise, creative work is paid before final files are released, and engineering engagements are invoiced against milestones.

Payments are processed by Stripe. Prices exclude any taxes that apply in your jurisdiction.

05 Who owns the work

On full payment, ownership of the final delivered work transfers to you, along with the rights needed to use it for its intended purpose.

• —You own the deliverables — the code written for you, the finished creative assets, the documents produced.
• —We retain ownership of anything pre-existing that we bring with us: our methods, internal tooling, and general know-how. You receive a licence to use those elements as embodied in your deliverables.
• —Nothing here transfers rights in third-party components. Open-source dependencies, licensed stock, fonts and music remain governed by their own licences, and we tell you what they are.
• —General expertise is not transferable and is not exclusive. We continue to work in the same field, and knowing how to build something is not the same as owning your instance of it.

06 Your material

Anything you give us — code, data, brand assets, product imagery — stays yours. We use it only to perform the work.

You confirm that you have the rights to what you supply. If you send us imagery, footage, music or likenesses you are not licensed to use, we cannot fix that downstream, and the consequences sit with you.

07 AI-generated work

Our creative practice produces work using generative tools. This has consequences worth stating rather than burying.

• —Generated work is disclosed as AI-generated, and we supply disclosure copy suitable for the placement. We will not remove a required disclosure, or advise you to.
• —AI-generated output may not be eligible for copyright protection in some jurisdictions in the way human-authored work is. We do not represent that generated elements are protectable, and if that matters to your use, raise it before we start.
• —Generative models can produce output resembling existing material. We take reasonable care, and we do not warrant that generated work is free of resemblance to third-party material.
• —We will not generate a recognisable likeness of a real person, or clone a voice, without documented written consent for that specific use.
• —We will not produce fabricated testimonials, invented reviews, or first-person claims about experiences nobody had. This is not negotiable and applies regardless of who asks.
• —Claims in advertising must be substantiated by you in writing before production. AI does not launder an unsubstantiated claim, and the advertiser remains responsible for it.

Our full position is published in the AI Content Disclosure policy, which forms part of these terms for creative engagements.

08 Portfolio and confidentiality

We treat your material as confidential and will sign an NDA where you need one.

We would like to publish work we are proud of, but we do not publish anything identifying you without written permission. Where permission is not given, we describe work by architecture and process only — no client name, no identifying detail. Everything published is labelled honestly as client work, internal product work, or concept work.

09 What we do not promise

We commit to the deliverables and acceptance criteria in the agreement. We do not promise business outcomes, because they depend on factors outside the work — your market, your product, your pricing, your channels.

• —No guarantee of specific advertising performance, conversion rates or revenue.
• —No guarantee of a specific quality score from an AI system, since achievable quality depends on data you control.
• —No guarantee that third-party platforms, model providers or APIs will remain available or behave consistently.

Where a delivery guarantee is offered in a specific package — such as delivery inside a stated window — it is honoured as written, without argument.

10 Liability

To the extent the law allows, our total liability arising from an engagement is limited to the fees paid for that engagement, and we are not liable for indirect or consequential loss, including lost profit or lost data.

Nothing here limits liability for fraud, wilful misconduct, or anything else that cannot lawfully be limited.

11 Ending an engagement

Either party may end an engagement in writing. You pay for work completed and accepted to that point; we deliver what has been paid for and hand over cleanly rather than holding material hostage.

We may decline or discontinue work that would require us to breach the commitments in these terms — in particular the ones concerning fabricated claims, consent, and disclosure.

12 Governing law

These terms are governed by the laws of the State of Delaware, United States. We would rather resolve a disagreement in a conversation than a courtroom, and will always try that first.

13 Changes

We may update these terms, and the date at the top reflects the current version. Changes are not retroactive: an engagement is governed by the terms in force when its agreement was signed.